Legal
Privacy Policy
Your privacy matters to us. This policy explains how Growsoft Services collects, uses, and safeguards your personal information when you interact with our website and services.
Last updated: March 8, 2026
Our Commitment to You
At Growsoft Services, we are committed to protecting your privacy and ensuring transparency in how we handle your data. This policy applies to all services we offer including software development, social media management, and digital marketing.
Information We Collect
Information You Provide
When you contact us, book a meeting, or use our services, we may collect your name, email address, phone number, company name, and any other information you voluntarily provide.
Information Collected Automatically
We may collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.
How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve our services, process transactions, and communicate with you about your projects and inquiries.
Communication
We may use your contact details to send you service-related notifications, respond to your inquiries, and — with your consent — share updates about our services, products, and promotions.
Analytics & Improvement
We analyze usage data to understand how our website and services are used, identify areas for improvement, and deliver a better user experience.
Sharing Your Information
Third-Party Service Providers
We may share your information with trusted third-party providers who assist us in operating our website and delivering our services (e.g., hosting, analytics, email). These parties are obligated to keep your data confidential.
Legal Requirements
We may disclose your information if required by law or in response to valid legal requests by public authorities, including to meet national security or law enforcement requirements.
No Selling of Data
We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
Data Security
Security Measures
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
Breach Notification
In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.
Your Rights
Access & Correction
You have the right to access the personal information we hold about you and to request corrections if any information is inaccurate or incomplete.
Deletion
You may request deletion of your personal data where we no longer have a legal basis to process it. We will honor such requests subject to any legal obligations we must comply with.
Opt-Out
You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
Contact Us
Privacy Inquiries
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@growsoft.co.tz or call us at +255 797 795 710.
Postal Address
Growsoft Services, Dar es Salaam, Tanzania.
Additional Information
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.